Dkakin Return Policy
Our website address is: https://dkakin.top
Thank you for visiting Dkakin.Top we connect between product and consumer,
to enhance all the things you need to your doorstep at the best experience. . Please read this Return Policy, providing consent to document in order to use our services.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Website or App , and mail your return to the following address:
Dkakin Trading Corporation
Attn: Returns RMA #2995 Banajah, Al Balad Jeddah, Makkah 22233 Saudi Arabia
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged: ●
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:+966 920012540 [email protected]